Frequently
Asked Questions???
I have tried to
answer any questions that you might have below, if you have other questions not
answered here, please get in touch with me and I will do my best to help you.
What exactly are your
personalised pictures?
Personalised pictures have the
'newspaper cutting' style text papers that are
put behind the Celtic Knot individually printed with whatever details you
want. For example, a wedding may record the bride and grooms names, the
date, place and time of the wedding, and where the reception was held.
More information can be found on the order form page
which also gives samples of text or the personalised
pictures page. The end result will be a unique and specially
commissioned piece that will be sure to impress the recipient.
What
details can be recorded?
 The only limit here is your own imagination and the
details recorded will depend very much on the event or occasion to be
celebrated. Some people follow the examples shown on the order
form, with one main block of text recording the main details. Others add words, verse or sentiments all of their
own. The standard price will include one main block of text, additional
blocks of text may be added for a nominal charge. The order
form again, gives more details and prices along with information regarding the number
of words per sentence etc.
What
else can be added to the picture?
 We offer a range
of optional extras that can be added to your picture to make it even more unique
and special. This ranges from additional text in the form of personal
details or verses to coloured semi precious stones for example 'ruby' for
special wedding anniversaries. Check out the Ideas
and Tips page for more ideas, or let us know if you have your own ideas.
What occasions can you
personalise for?
To date we have created pieces for weddings, civil
partnerships, anniversaries, birthdays, christenings, holy communions,
graduations, house warming, engagements and memorials.
Can
I have my picture updated?
Yes of course you can add any details to a
personalised picture you have already received. For example, did you receive
one as a wedding gift and now have children of your own whose birth details you
would like to add? We believe each Celtoi picture should grow and change
as you do and include as much of your family detail and history as
possible. Any extra details you want can be added. Contact us by
phone or email to discuss. Prices from £15+ P&P
How much does these cost?
In our classic
collection, our two most popular sizes are priced as follows. Size 8" x 8" is £49.95 + £5 P&P and
Size 12" x 12" is £59.95 + £5 P&P. This includes full personalisation and your choice
of a traditional bronze effect or contemporary cream and gold effect frame and each
piece comes presented in a hand made hessian weave bag. P&P costs
applicable for UK and Ireland. Other sizes and frame styles are available
on request more details of which can be found on our order
form.
I
am confused about the sizes, please explain.
In picture framing
all sizes are the internal frame measurements or simply the size of the
glass. The frames themselves are ignored for the purposes of working out
sizes. So remember your picture will always be the basic sizes stated PLUS
the width of the frames. In our classic collection for example 8" x
8" picture will be approximately 11" x 11" overall and the
12" x 12" is almost 14½" x 14½" overall. If you
upgrade a 12" x 12" classic picture to our wide bronze frame the
overall size will be approximately 18" x 18".
How long does it take?
Order lead times are approximately 10 to 14
days. However we will endeavor to meet all orders even if time is short,
so contact us and we will do our very best to have your item with you in plenty
of time. International orders will take longer- please contact us for more
information and advice.
How do I order?
To ensure you have
all the information you need to create the perfect personalised gift we have
designed a simple How to Order guide. We
recommend that you have a look at this page and the order form for guidance and ideas and then
get in touch when you have decided what you want. We can accept orders by
phone, fax, email, post or in person by calling at Adrian's home in Dundonald
(appointment necessary). Some of our stockists
have sample of these products and can take orders and your completed gift can be
posted to their premises for your convenience.
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